Privacy Policy

Effective Date: 1 January 2026

Threads & Needle (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or purchase from us.

We are a business based in the United Kingdom and process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Business name: Threads & Needle
Contact email: [email protected]
Location: United Kingdom

2. What Personal Data We Collect

We may collect the following information:

• Name

• Email address

• Billing and delivery address

• Order details and purchase history

• Payment confirmation (payments are processed securely by third-party providers)

• IP address and browser/device information

• Account login information (if you create an account)

3. How We Use Your Data

We use your personal data to:

• Process and fulfil orders

• Deliver digital downloads

• Communicate with you about your order

• Provide customer support

• Comply with legal obligations

• Improve our website and services

• Send marketing emails only if you have opted in

4. Legal Basis for Processing

We process your data based on:

• Contract – to fulfil your order

• Legal obligation – accounting and tax requirements

• Legitimate interests – improving our services

• Consent – marketing communications

5. Sharing Your Data

We only share data where necessary, including with:

• Payment processors

• Website hosting and ecommerce platforms

• Delivery companies (for physical orders)

• Email service providers

• We never sell your personal data.

6. International Customers

If you are located outside the UK, your data may be transferred and processed in the UK or other countries with appropriate safeguards in place.

7. Data Retention

We keep your personal data only as long as necessary for legal, accounting, or business purposes.

8. Your Rights

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9. Cookies

We use cookies to improve site functionality. See our Cookie Policy for details.

10. Contact

For privacy questions or data requests, contact:

📧 [email protected]